Shipping policy
We want every Luke Zion Jewelry order to arrive quickly, safely, and with full transparency. Please review the terms below before placing your order.
Order Confirmation & Processing
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After placing your order, you will receive an order confirmation email. Please ensure your email address is entered correctly at checkout.
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Orders are processed within 1–3 business days (Monday–Friday, 7 AM – 5 PM PST), excluding weekends and holidays.
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You will receive a shipping confirmation email with tracking information once your order has been dispatched.
Shipping Destinations & Carriers
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We currently ship to the United States, Canada, and the United Kingdom.
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U.S. orders ship via USPS Ground Advantage or USPS Priority Mail.
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Canada and U.K. orders ship with UPS, and tracking is always provided.
Customs, Duties & Taxes
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For international orders (Canada & U.K.), customs duties, taxes, and import fees are paid upfront at checkout. There will be no additional charges upon delivery.
Address Accuracy & Undeliverable Packages
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Please double-check your shipping address at checkout. We are not responsible for delays, lost items, or additional costs caused by incorrect or incomplete addresses.
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If a package is returned to us as undeliverable, you will be contacted and may be responsible for reshipment costs.
Shipping Delays
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Shipping times are estimates provided by carriers. External factors such as customs clearance, weather conditions, holidays, or high shipping volume may cause delays outside our control.
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We will always do our best to keep you updated if any unexpected delays occur.
By placing an order with Luke Zion Jewelry, you agree to the terms of this Shipping Policy.